Terms & Conditions




Entry is only open to Australian residents aged 18 years or over. The directors, management and employees (and their immediate families) of the Promoter, its related entities, printers, suppliers, providers and agencies whom are directly associated with the conduct of this promotion are ineligible to enter the promotion


Ourwines.com.au Voucher Terms and Conditions: Voucher expires Friday 20th October,2017 Voucher can only be applied to a single transaction on www.ourwines.com.au; any remaining amount not used in this transaction cannot be applied to subsequent purchases and no refund or credit for any unused amounts will be provided. Voucher not transferable for cash. Voucher cannot be used in conjunction with any other offer, voucher, or special offer at the absolute discretion of Our Wines.com.au. Voucher is valid for online orders only. Voucher code cannot be added retrospectively to an order once an order has been finalised. It is against the law to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18 years. Travelling Vineyards Australia Pty Ltd T/A Our Wines.com.au SA Liquor Licence Number: LIQ LIC51405423. For full terms and conditions please via www.ourwines.com.au


Promoter: Travelling Vineyards Australia Pty Ltd T/A Our Wines.com.au (ABN 77 119 004474) of Travelling Vineyards Australia Pty Ltd .PO Box 36 Keyneton South Australia 5353 Telephone: 1300 760 708







All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


About the supplier: Our Wines.com.au  is a fully owned subsidiary of   Travelling Vineyards Australia  Pty Ltd

ABN 77119004474 trading as Our Wines.com.au operates under South Australian liquor licence SA51405423, owns the website and is the supplier of wines via the website.

About these terms and conditions: Use of this website is acceptance of these terms and conditions. If you do not agree to these terms and conditions, do not use this website. These terms and conditions govern visitors access to and use of the website, and the supply of products ordered via the website. TVA Pty Ltd may modify or repeal these terms and conditions without prior notice. In case of a modification or repeal, the pre-existing terms and conditions continue to apply to any products ordered via the website before the change takes effect.


Intellectual property: Material displayed on the website is subject to copyright owned by Our Wines.com.au/Travelling Vineyards Australia Pty Ltd or its content suppliers and is protected by law. Brands and logos displayed on the website may be the subject of registered trademarks of Our Wines.com.au its product suppliers and protected by law. A visitor to the website may access, display, download and print portions of the website for their own private non-commercial use and to order products via the website, subject to any additional restrictions displayed on the website. Any other use of material on the website is prohibited.


All content included on this site, including but not limited to text, graphics, logos, button icons, images and software is the property of Our Wines.com.au/Travelling Vineyards Australia Pty Ltd or its content suppliers and is protected by the Commonwealth of Australia Copyright Act 1968 and other international copyright laws. This excludes property in which the rights of third parties are expressly identified on this site. Permission is granted to display and, subject to any expressly established restrictions or limitations relating to specific material, download or print portions of the material from the site solely for your own non-commercial use, or to place an order with Our Wines.com.au/Travelling Vineyards Australia Pty Ltd. Any improper use, including but not limited to the reproduction, modification, distribution, transmission, re-publication or display of the content on this site is strictly prohibited.

Third-party links: If the website links to another website, Our Wines.com.au/Travelling Vineyards Australia Pty Ltd is not responsible for the content neither of such other website, nor for any use (or misuse) of information a visitor may supply to that other website, nor for any goods or services on offer at that other website. If a visitor has a problem with a third party website so linked, please notify Our Wines.com.au/Travelling Vineyards Australia Pty Ltd phone.0404 234 319 or email team@ourwines.com.au

Third-party content: If the website displays material sourced from a third party (including a supplier of product, or a consumer of product), Our Wines.com.au/Travelling Vineyards Australia Pty Ltd/ does not warrant or represent the accuracy, utility or other characteristic of that material.

Visitors' use of the website: A visitor to the website must not post on the website any material that is abusive, defamatory, and obscene, contrary to law or to the rights of any party

.Our Wines.com.au/Travelling Vineyards Australia Pty Ltd/ may block / delete from the website any material posted to the website that Our Wines.com.au/Travelling Vineyards Australia Pty Ltd decides contravenes that requirement. A visitor in using the website must not impersonate the identity of another person. A visitor must not attempt to use the website or any of its content to solicit others to participate in any organisation or commercial on-line service. Improper use of the website may result in the visitor being banned from the website, being liable to Our Wines.com.au/Travelling Vineyards Australia Pty Ltd for breach of contract and / or infringe applicable law.

Indemnity: A visitor agrees to indemnify, defend, and hold harmless each of Travelling Vineyards Australia Pty Ltd, its officers, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs resulting from any violation of these terms and conditions or any activity related to the visitor's account (including negligent or wrongful conduct) by the visitor or any other person accessing the website using the visitor's Internet account.

Website functionality: Our Wines.com.au/ Travelling Vineyards Australia Pty Ltd does not represent or warrant that the functions within the website would be uninterrupted or error-free, that any defects would be corrected, or that the website or the server that makes the website available is free of viruses or other harmful elements.

Password security: A visitor to the website allocated a password is responsible to prevent the password being disclosed to any third party.

Privacy: Visitors' privacy is important to Our Wines.com.au/Travelling Vineyards Australia Pty Ltd, and Our Wines.com.au/Travelling Vineyards Australia Pty Ltd deploys encryption and other technology with the aim of protecting credit card information and the customer database. Access to this database within Our Wines.com.au/Travelling Vineyards Australia Pty Ltd/ Our Wines is restricted. Travelling Our Wines.com.au/Travelling Vineyards Australia Pty Ltd does not sell, rent, trade or rent personal information. By providing their details to Our Wines.com.au/Travelling Vineyards Australia Pty Ltd on the website, a visitor consents to Our Wines.com.au/Travelling Vineyards Australia Pty Ltd maintaining, recording, holding and using that information to process their orders, to improve the service to customers and to inform the visitor of promotions. If a visitor has any questions regarding privacy, please notify Our Wines.com.au/Travelling Vineyards Australia Pty Ltd by email team@ourwines.com.au


Buyers: To buy wine via the website, the buyer must be at least 18 years of age, be located within Australia and specify a delivery address within Australia. Under law, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over. By placing an order, the buyer confirms they are at least 18 years of age. If buying wine as a gift, the recipient must also be at least 18 years of age. The courier will request some form of ID if there is any doubt about the age of the recipient on delivery. If that recipient is unable to produce appropriate ID, the courier cannot leave the wine.

Special offers: At any time, Our Wines.com.au may terminate any special offer without advance notice.

Vouchers: Each promotional voucher may only be redeemed once per household. . Vouchers may not be used in conjunction with any other vouchers - strict limit of one voucher per order.

Prices: Prices stated are in Australian dollars, and may be per bottle or per case, as stated. Prices include GST, unless otherwise stated. All delivery charges are extra, and not included in stated prices. Unless otherwise stated

Payment: A buyer must pay for an order by Visa or MasterCard when ordering. If the credit card issuer does not authorise the transaction, or later revokes authorisation for the transaction, Our Wines.com.au/Travelling Vineyards Australia Pty Ltd may cancel the order.

Best price policy: If within 30 days after purchasing wine via the website, the buyer finds the same wine for sale anywhere in Australia at a cheaper unconditional price (before delivery charges) and notifies Our Wines.com.au of the trade advertisement or reasonable details of where and when the buyer saw the wine advertised at a cheaper price, /Our Wines.com.au/Travelling Vineyards Australia Pty Ltd will refund the difference to the buyer.

Pricing errors: If a product inadvertently appears on the website at the wrong price, Travelling Our Wines.com.au Ltd may decline or cancel any orders placed at the wrong price, even if the order has been confirmed and a credit card charged. If a credit card was charged for the purchase and the order is so cancelled, Our Wines.com.au will notify the buyer and issue a credit to the credit card account in the amount of the wrong price.

Product availability: All products are offered for sale on the basis of while stocks last. If a product is out of stock, Our Wines.com.au may substitute wines of at least equal quality. The "Customer Promise" (see later) covers all wines supplied, so if the substituted wine is not acceptable, the buyer need not pay for that wine.

Delivery: There's a couple of tiny areas of our beautiful country we can't quite get too – small offshore islands are a bit of a problem and we're not too keen to break the law when it comes to dry communities–but if you're one of the 99.999% of the population we can get to why don't you give us a try. We ship wine to most places within Australia from our warehouse in the Barossa Valley for a rate of just $9 for one case, $15 for two cases and $20 for three, four, five, or as many cases as you like. Most orders will be delivered to your door; however some rural or remote areas will have delivery to the nearest post office for collection and signature.

Our Wines.com.au endeavour to deliver wine to Australian capital city metropolitan areas within 7-10 working days. For delivery addresses in Australian regional centres and outside metropolitan capital cities, allow at least 14 working days. In outlying areas, delivery will be may take a little longer. Our Wines.com.au do not however guarantee any specific delivery date.

Wine is normally delivered Monday to Friday 9.00 am to 5.00 pm and to either business premises or a residence. If the premises are unattended, the wine will not be left but rather the courier will leave a card and the buyer needs to arrange delivery to an attended address.

Alcohol and Dry Area restrictions for Queensland. & The Northern Territory
Delivery of freight into the areas specified is restricted, Our Wines.com.au and its couriers will not deliver to the following postcodes.

Aurukun Postcode – 4871
Bamaga Postcode – 4876
Cherbourg Postcode – 4605
Doomadgee Postcode – 4830
Hope Vale Postcode – 4871
Injinoo Map Postcode – 4876
Kowanyama Postcode – 4871
Lockhart River Postcode – 4871
Mapoon Postcode – 4871
Mornington Island Postcode – 4825
Napranum Postcode – 4874
New Mapoon Postcode – 4876
Palm Island Postcode – 4816
Pormpuraaw Postcode – 4871
Seisia Postcode – 4876
Umagico Postcode – 4876
Woorabinda Postcode – 4713
Wujal Wujal Postcode – 4873
Yarrabah Postcode – 4871

Breakages: If a case of wine is received with one or more broken bottles, Our Wines.com.au will issue a credit or send replacement bottles if the buyer so notifies Our Wines.com.auwithin 30 days of the date of the invoice.

Risk: Risk of damage, loss or deterioration to product passes to the buyer on delivery.

Title: Product remains Our Wines.com.au property until paid for by the buyer.

Customer Promise: A buyer of wine via the website who does not like a particular bottle supplied (within 1 month of the sale) need only notify Our Wines.com.au as soon as possible to obtain a refund of the price of that bottle. Our Wines.com.au will then advise if the wine is also to be returned from the buyer. If a case of wine was purchased, and the buyer has only opened one bottle and not liked it, they need only notify Our Wines.com.au and be able to make the remaining bottles available for collection (unopened and in original saleable condition) to obtain a refund of the price of the whole case. If /Our Wines.com.au reasonably believe that a buyer has breached these terms and conditions, or has abused the Customer Promise, TPty Our Wines.com.au may suspend or cancel the Customer Promise in relation to that buyer, cancel a particular order made by the buyer or close that buyer's account.

Cancellations: A buyer may for any reason cancel their order at any time up to 7 working days after the date the wine is received by so notifying Our Wines.com.au provided the bottles are unopened and in original saleable condition.

Returns: Where wine is to be returned, Our Wines.com.au will arrange return from the buyer at a mutually convenient time. Pending collection, the buyer is liable to keep the wine in a safe and proper manner and take reasonable care of it. Wine should be returned in the original box and packed to avoid breakage in transit back to Our Wines.com.au to PO Box 56 Keyneton South Australia 5353

Refunds: Any price refunds will be affected within 30 days after OurWines.com.au was notified of the reason, conditional upon any returned wine being collected in original saleable condition.

Product warranties: Our Wines.com.au warrants that product supplied is of merchantable quality when delivered. Subject to applicable law, Our Wines.com.au does not make any other warranty or representation about products on offer. In respect of any statutory warranty that Our Wines.com.au cannot exclude, subject to applicable law, Our Wines .com.au liability is limited, at its option, to the replacement or re-supply of the products or a refund of the cost of the products.

Notices to Our Wines.com.au To notify call on 1300 760 708 or 0404 234 319 during 9 am-5 pm EST Monday to Friday, excluding public holidays) or email to team@ourwines.com.au or post a letter to Our Wines PO Box 48 Mona Vale NSW 2103 ."

Notices to visitors: Our Wines.com.au may notify a visitor to the website by email, a general notice on the website, or by other reliable method to an address previously provided to Our Wines.com.au by the visitor.

Governing laws: The laws in South Australia govern the use of the website and the supply of products.

Force majeure: Our Wines.com.au is excused from performing its supply obligations where and so long as prevented from doing so by reason of events beyond its reasonable control. Our Wines.com.au will endeavour to notify the buyer of the delay and its expected duration. If so prevented for longer than a reasonable time, Our Wines.com.au may elect to cancel the order without liability to the buyer.

Vouchers: Our Wines .com.au issue a buyer a voucher to redeem against the future purchase of wine, the terms and conditions on that voucher apply and bind the holder of the voucher. Vouchers are non-transferable and may not be redeemed for cash.

Warning: Our Wines.com.au recommends that alcohol only be consumed in moderation. A case of wine is heavy, so extra care should be taken when lifting it. If you are concerned about the weight, transfer bottles 1 or 2 at a time. Red wine in particular may cause staining if spilt.